Primeo-Energie-OSTRAL-App

Are you a major consumer affected by OSTRAL and would like to review your current energy consumption? Or would you like to prepare yourself and simulate a quota allocation? The Primeo Energie OSTRAL app will see you safely through any power shortage.

Major consumers with an energy consumption of more than 100,000 kWh per year may be subject to quota allocation in case of a power shortage. The quota allocation system consists of a quantitative restriction on the amount of electricity consumed in relation to a reference period.

Electricity customers subject to a quota can obtain only a reduced quantity of electrical energy (quota) for a certain period (quota period).

With the Primeo Energie OSTRAL app, you have your energy consumption under control at all times.

Functionalities

  • Overview of allocation
  • Display of the current consumption of all relevant meters
  • General information on the power shortage
  • Simulation mode
Who can use the app?

In the first phase, the app will be available only to the affected major consumers.

Where can I as a major consumer find my login?

Major consumers who are affected by possible electricity quotas will receive a user name and an initial password from Primeo Energie. If you have not received any login information, please get ask your contact at Primeo Energie.

Which metering points are included in determining the consumption?

To put it simply, all metering points with market access are affected. If quotas are introduced, you will be sent a list of all metering points concerned. The consumption shown in the app is based on these.

When will I receive updated measurement data?

The total of all relevant 15-minute load profiles is updated in each case in the morning of the following day. Ideally, you will find updated data from 10 a.m. onwards.

Does the information on the app or the written order count?

The written order always takes precedence.

What should I do if an error occurs?

Please contact our support. We will be happy to help you.

Download here

We are committed to offering you the best benefits with the Primeo Energie OSTRAL app. If you have any suggestions on how to develop or improve the app, please let us know with the form below.
Thank you very much.

We are happy to help.